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Business Processes

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This work presents a content-rich set of studies that adhere to international research methods standards. A large number of business process management references are presented in addition to well-kno ...

Customer Relationship Management in Public Sector Banks

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Язык: Русский
Any business firm’s success is fundamentally based upon the satisfaction of the needs of the customers. The business strategy of a company needs to be customer centric. CRM is the business strategy wh ...

The Determinants of Resistance to Change Management Process

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In this paper, the determinants of resistance to organizational change are studied in view of the Lewin’s three phase model of change process. The coefficients of fifteen sources of resistance were th ...

employee quitting intentions

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Human behaviour is dynamic in nature and thus employees’ in organizations. Social theorists, industrial psychologists and many such allied disciplinarians are reinventing many of their frameworks in u ...

Управление ритмичностью производства

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Язык: Русский
Ритмичность производства - непрерывное возобновление производственного процесса и выпуска предметов труда: выбытие из производства некоторого объема готовой продукции должно быть компенсировано поступ ...
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